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Boarding - FAQ UPDATE

Our animal hospital provides medical boarding services for clients who are away or who need help with medicating their pet.

Boarding | Germantown Parkway Animal Hospital

What is medical boarding?

Medical boarding is when your pet stays with us at the hospital for a period of time while you are away, so that we can administer medication or monitor your pet's health issues.

Because we are both a veterinary hospital and boarding facility, we are uniquely qualified to offer boarding for pets with medical needs.

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  • If your pet is unwell, it can be a comfort to know that they're in professional hands when you're away. We offer vet-supervised medical boarding services to help put your mind at ease.
    - Dr. Matthew Lackey, DVM

How should I prepare for my pet's stay?

Each animal is different. To prepare for your pet stays with us, we'll take the following steps to ensure that we can meet their unique needs.

Step 1

Contact Us to Get Started

Call us to book, or fill out the boarding form with details about your pets and your boarding needs. A member of our team will be in touch to ensure your pet is eligible for boarding, and to coordinate your booking.

Please note that pets must be up to date with all vaccinations and free of fleas and ticks to stay at our facility.

Step 2

If Possible, Book a Trial Stay

We want to be absolutely sure that we are a good fit for your pet before an extended stay. A trial stay consists of a full day of daycare so we make sure your pet is well suited for boarding.

Step 3

Set Your Pet Up for Success

On the day your pet's boarding appointment is to begin, there are a few things you can do to help reduce any stress your pet may feel.

Spend some extra time with your pet before dropping them off, and make sure they get in some vigorous exercise (if possible) so that they are feeling relaxed. When you arrive at our facility, remain calm, cheerful and confident during the separation.

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FAQs About Pet Boarding with Germantown

Read the answers to our most frequently asked questions about pet boarding at Germantown Animal Hospital in Cordova.

  • What accommodations and amenities do you have?

    We've got everything your pet needs for a comfortable, peaceful stay, including the following:

    • Climate-controlled kennels
    • Comfy, cozy beds for each guest
    • Clean towels, blankets and bowls
    • Individual space for each pet
    • Separate boarding area for cats
    • Daily walks
    • Special diet accommodations
    • Vets on call 24/7
  • How much does cat or dog boarding cost?

    Boarding costs vary depending on the duration of the stay, and the size and medical needs of the pet. We welcome you to contact us for a quote.

    Talk To Us To Learn More

  • What time should I drop off and pick up my pet?

    Unless the vet has requested a specific time, you can drop off or pick up your pet any time during our regular office hours.

    Talk To Us To Learn More

  • What should I pack for my pet?

    Food: if your pet has a prescription diet, please bring enough food to last the duration of the stay.

    Medication: bring along your pet's medication for our staff to administer.

    Toys: if your pet has a special toy or two, bring them along.

  • What is a typical day like for boarded dogs and cats?

    For dogs (canine patients), this would be their typical day:

    Each morning, the dogs are allowed outside for fresh air before eating breakfast. They’ll have a chance to stretch their legs while we clean and disinfect their room. We also lay out fresh linen for them.

    After breakfast, it’s time to play! Our highly trained staff will engage in social play with your dog. If it’s wet and rainy outside, your dog will have full access to our indoor play area to exercise and stay dry.

    Your dog will be supervised during their entire stay with us - both during play and while they rest.

    Our staff serves dinner each day with a smile, with one last walk before bedtime.

    For cats (feline patients), this would be their typical day:

    Trained staff care for your cat with love. We will feed your cat or kitten according to your specifications, to ensure their routine is in line with their experience at home.

    We check their litter boxes during the day, then clean and disinfect their area. We also refresh linens regularly and clean your cat’s room regularly while they relax until your return.

  • Is there a limit to the amount of animals I can board?

    There is no limit to how many pets an owner can board, as long as we have the space to accommodate them.

  • Is there a discount for boarding multiple animals at once?

    We do not offer a discount for boarding multiple pets at the same time.

  • Can I get updates about my pet during their stay?

    Yes, please call us any time during our regular office hours for updates about your pet. For urgent issues, we will contact you.

    Talk To Us To Learn More

Boarding | Germantown Parkway Animal Hospital

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